Call Center Services

We help our enterprise partners evolve their business by closely monitoring their customer interactions and engagement lifecycle to provide an outstanding customer experience. At the core of our offerings, is the commitment to get things right at the first time. By utilizing advanced reporting tools and multi-channel support, we ensure that all queries are timely acknowledged and resolved, elevating the customer support journey.

We specialize in providing support to EMM and MDM enabled enterprises for prompt resolution of business challenges, enhancing the enterprise mobility experience and saving operational downtime.

 

Our Offerings

 

Inbound Services

  • Instant resolution of reported requests
  • Multi-Channel helpdesk support
  • Ordering and Sales support with answering services
  • Technical Support services and data reporting for productivity analysis
 

Outbound Services

  • Sales Lead generation and support
  • Customer acquisition and activation
  • Order lifecycle support and Customer surveys
  • Relationship Management and up-selling / cross-selling